Are you worried about finding reliable continence products that won’t let you down?
The NDIS recognises this need by funding continence aids, helping you stay comfortable and in control. And we, at www.ontexhealthcare.com.au, also provide trusted continence solutions through brands like iD and Kylie, backed by research and designed for Australians.
These products help you stay active and confident every day. The NDIS funding makes it easier for eligible individuals to access this essential care without financial stress.
So, how do you know what’s available through your NDIS plan and how to order these products?
Stick with us and we’ll help you see what your plan covers and how to access it. We’ll start with NDIS-funded continence aids and disposable pads.
What Continence Aids and Disposable Pads Are Funded by the NDIS
The NDIS covers a wide range of continence products to help you manage your daily needs with confidence and independence. These products fall under the Core Supports category of your NDIS plan, specifically within consumables funding.

Let’s break down what you can get through your NDIS funding:
- Disposable pads, pants, and bedding: If you need light pads for small leaks or heavy-duty disposable pants for full protection, the NDIS has you covered. You can also get protective bedding that keeps your mattress dry and makes cleanup easier.
- Waterproof chair and mattress protectors: You can use washable or disposable protectors to keep furniture dry, reduce cleaning, and support healthy skin.
- Toileting equipment and continence aids: Products like single-use catheters, bowel care products, and special toileting equipment that make daily routines safer and more manageable.
- Items designed for children and adults: The NDIS also funds age-appropriate products, from baby nappies to adult pull-up pants. Each product fits comfortably and provides the right protection for everyone in your family.
- Products that support skin health and hygiene: Barrier creams, cleansing wipes, and odour-control products are included under your funding. When you use them, they prevent skin problems and keep you feeling fresh and comfortable throughout the day.
Now that you know what’s available, let’s look at how to actually get access to these products.
How to Get NDIS Continence Products: Step-by-Step Access Guide
Getting NDIS continence products might seem daunting at first. It’s because the process involves several steps, but thousands of Australians successfully access these supports every year.

Here’s your practical roadmap to securing the continence aids you need.
Step 1: Check if you’re eligible
First, confirm your NDIS eligibility through the official eligibility checklist. Your incontinence must relate directly to your permanent disability. Note that the NDIS does not cover products for medical issues that aren’t related to your disability.
Step 2: Talk to your NDIS planner or support coordinator
Next, reach out to your local area coordinator, planner, or support coordinator if you want to include continence products in your NDIS plan.
Don’t forget to bring any evidence of your needs and explain how incontinence affects your daily life. This information helps them understand your situation and guide you step by step through the funding request process, making it easier to get the support you need.
Step 3: Get a continence assessment (if required)
You might also need a professional continence assessment from a registered nurse or another qualified health professional. A professional assessment provides the evidence required to support your funding request.
You can access continence care across Australia, with options for in-person or telehealth appointments.
Step 4: Add products to your NDIS plan
After your funding is approved, continence products will be added to your plan under Assistive Products for Personal Care and Safety. The NDIS then works out your funding based on your daily needs and the quotes from suppliers.
Step 5: Order from registered providers
Congratulations! You’re now ready to choose from the NDIS Continence Provider List, including providers like us (Ontex Healthcare). We provide transparent pricing, Australia-wide delivery, and customer support to help you find the products that best meet your needs.
Once you’ve sorted out a provider and your products, the process can still feel confusing, and that’s okay. The National Continence Helpline (1800 33 00 66) exists for this reason. Support coordinators are also on hand to make the process easier.
Find Help and Resources for Your Continence Needs
Are you still feeling unsure about where to start with continence products? Know that you have more options than you’re assuming.
You can order online through registered providers, get advice from qualified continence nurses, or talk directly to an NDIS provider about your options. There are also product selection guides, checklists, and free samples to help make choosing continence products easier.
You can even try trial packs from many providers before committing to larger orders.
We can make the process even easier and help you find the right continence solutions, so you can feel confident and supported every step of the way.
Visit Ontex Healthcare now to see their product range and get the NDIS funding support you need.